Terms&Conditions.

 

The purchase of goods from Spa Vapes Ltd is subject to these terms and conditions.  Please read them before purchasing and using any products from our site.  By accessing the site you agree to the following terms and conditions.  These terms and conditions do not affect your statutory rights as a consumer.

Restrictions
Buying nicotine products in the UK is prohibited by those under the age of eighteen.  Spa Vapes Ltd will not sell products that contain nicotine to anyone under the age of eighteen.  Spa Vapes Ltd reserves the right to cancel any sale where it is deemed that the product is being purchased by, or being purchased for, someone under the age of eighteen.

Shipping
Shipping to UK and British Forces Post Office addresses is free for orders over £50.
International Shipping is free for orders of £120 or more.
Shipping for purchases of £30 and under to UK and BFPO addresses will cost £3.35 (1st class) or £4.45 (1st class signed for). Shipping charges can be calculated using the Shipping Calculator provided in the Shopping Cart and you can select the shipping method at checkout.  Please let us know if your country is not available in the shipping calculator and we will promptly add it.  Shipping to International and BFPO addresses in non-EU locations may be subject to local duty and taxes payable by the customer on receipt and are not the responsibility of Spa Vapes Ltd.
Please inspect your shipment immediately upon receipt to ensure it is correct and complete and is not damaged in any way.
Spa Vapes Ltd is not responsible for delays by the Royal Mail.  We are also not responsible for non-delivery if  the delivery address information provided is incorrect.
Once your order has been processed and dispatched you will receive a confirmation email containing your order summary and tracking number if sent by 1st class signed for.

Availability
Orders are subject to the availability of goods.  If your choice of product is not available we will contact you to offer the following options:
An alternative product that the buyer is satisfied to accept after communicating with us.  If the product’s value is less than the original product a partial refund will be sent.  If the buyer would prefer a product of greater value than the original product then an additional payment will be required.

If there is a delay until the product becomes available again.
The cancellation of the order and the issue of a full refund.
If we are unable to contact you we retain the right to proffer suitable alternative products at no extra charge.  It is of the utmost importance that you provide us with the correct contact details during checkout.

Data Protection
We do not store credit card details nor do we share customer details with any 3rd parties
Descriptions
The descriptions and pictures on the website are a guide as to the style and look of our products.  We strive to make them as accurate as possible but cannot be held responsible for minor differences.
Jurisdiction
This contract between the buyer and the seller (Spa Vapes Ltd) shall be governed in its entirety by English Law, and all disputes relating to the contract shall be the subject of the jurisdiction of the Courts in England to which Spa Vapes Ltd, as the seller, and the customer, as the buyer, shall submit.

Liability
Spa Vapes Ltd, in accordance with the law, shall not be liable for direct, indirect or consequential loss or damage arising out of the services or products sold from or referred to on this site under the following circumstances:
• For losses that were not foreseeable to both buyer and seller when the contract was made.
• For losses that were not caused by any breach on the part of Spa Vapes Ltd, or their suppliers, for business losses and / or losses to non-consumers.

Payment
Payment is required before goods are dispatched unless credit has been authorised by Spa Vapes Ltd, in which case payment is due 30 days from the date of the invoice.  Spa Vapes Ltd reserves the right to withhold goods and to suspend further deliveries if payment is overdue.  We currently accept payment via PayPal and all major credit and debit cards via the PayPal payment gateway.

Prices
The price of goods shown are in pounds sterling and are inclusive of VAT.  Prices are subject to change by Spa Vapes Ltd without prior notice.  Price amendments will only be made prior to contract.  Duty and taxes will be charged at the current rates at the time of dispatch.  Delivery charges are additional and can be calculated using the shipping calculator.

Cancellations
The Buyer shall inspect the goods immediately upon receipt and shall notify the Seller within seven days of delivery by email to sayhello@spavapes.co.uk if the goods are damaged or do not comply with the contract.  If the buyer fails to do so the buyer shall be deemed to have accepted the Goods.

Privacy Policy
We are committed to protecting your privacy.  All information provided at the time of ordering through to the point of payment is collected by Spa Vapes Ltd.  This information is collected lawfully and in accordance with the Data Protection Act 1998 and the Which? Web Trader Code of Practice.  The data collected is used to fulfil your order and for marketing campaigns which you have the right to opt out of.  We use technology such as cookies to improve our services to you, our customers.  We do not pass your information to any third parties.  Our payment provider PayPal collects your payment information.  We do not send marketing emails to those that do not accept our marketing offers.

Quality
All goods are warranted on delivery to the customer to be of the substance and quality invoiced, and to conform in all respects with statutory regulations.

Security
PayPal our payment providers, use advanced encryption and security methods, both proprietary and unique, to ensure that you are protected against security risks.

Statutory Rights
These terms and conditions do not affect your statutory rights as a consumer.

Title to Goods
The goods shall remain the property of Spa Vapes Ltd until such time as Spa Vapes Ltd has received payment in full of all monies due.

USA Shipments
Spa Vapes Ltd makes no representation concerning the legal rights of anyone to ship or import our devices to any state.  The customer is solely responsible for shipment of the goods, and by placing an order is authorising Spa Vapes Ltd to act on their behalf to engage a carrier to deliver the goods to the destination.  Identification may be required when upon receipt of the goods.
Copyright 2014 Spa Vapes Ltd.

All product descriptions and images on this website may not be used or copied without permission from Spa Vapes Ltd.  We use some images from our suppliers after their permission has been given and the copyright remains with them.

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